Effective Date: 2025
At Emphasis DigiWorld SA (“Emphasis DigiWorld”, “we”, “our”), we are committed to protecting your personal data and complying with applicable data protection laws, including Regulation (EU) 2016/679 (GDPR) and Greek privacy legislation.
This Privacy Policy explains how we collect, use, share, and protect personal data when you use our website www.emphasisdw.com, submit inquiries, or engage with us through our digital services.
Who we are
Emphasis DigiWorld SA is a company based in Greece, specializing in industrial digital transformation, IIoT systems, and operational intelligence solutions.
- Company Name: Emphasis DigiWorld SA
- Registered Address: Karea 28, 11636 Athens, Greece
- Email: [email protected]
- GRN: 149674301000
- Data Protection Officer: [email protected]
We act as the data controller for personal data collected through our website or in connection with our services.
What Personal Data We Collect
Depending on your interaction with us, we may collect the following data:
Information you provide directly
- Name, company, job title
- Email address, phone number
- Your message or inquiry
Automatically collected data
- IP address
- Browser type, device type
- Pages visited and usage patterns
- Cookies and similar technologies (see Section 8)
We do not collect sensitive personal data unless required by law or explicitly provided by you.
Why We Process Your Data
We process your personal data for the following purposes:
- To respond to your inquiries or requests
- To provide access to product or service information
- To improve the functionality and user experience of our website
- To support technical or commercial communication
- To analyze site usage (via analytics tools)
- To comply with legal or regulatory requirements
We do not collect personal data for simple browsing of the site.
Legal Basis for Processing
We process your personal data only when permitted by law. Our legal bases include:
- Your consent (e.g. contact forms)
- Performance of a contract or steps prior to entering one
- Our legitimate interest (e.g. marketing, website analytics, service improvement)
- Legal obligations we must fulfill
Sharing Your Data
We do not sell or disclose your data to unauthorized third parties. Your data may be shared with:
All third parties are required to safeguard personal data and comply with applicable privacy laws.
How Long We Keep Your Data
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
Where possible, data is anonymized or securely deleted once no longer needed. We periodically review stored data and implement deletion protocols based on retention rules.
Your Rights
As a data subject, you have the following rights under the GDPR:
- Right to information – Transparent access to how your data is used
- Right of access – View what data we hold about you
- Right to rectification – Correct any inaccuracies
- Right to erasure – Request deletion of your personal data (in certain cases)
- Right to restrict processing – Limit how your data is used
- Right to data portability – Request your data in a structured format
- Right to object – Object to processing based on legitimate interest
- Right to withdraw consent – At any time, without affecting prior processing
- Right to lodge a complaint – With the Hellenic Data Protection Authority (DPA) at www.dpa.gr
To exercise your rights, please contact: [email protected]
Cookies & Tracking
Our website uses cookies and analytics tools to improve performance and user experience. These include:
You can adjust your browser settings to disable cookies, but this may affect site functionality.
Security Measures
Emphasis DigiWorld takes data protection seriously. We apply:
- SSL encryption on our website
- Firewalls, secure hosting, and access controls
- Regular system monitoring
- Staff confidentiality agreements and internal data handling policies
Your data is stored in secure EU-based environments, accessible only to authorized personnel.
Third-Party Links
Our site may include links to external websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Policy
We may revise this Privacy Policy to reflect legal or technical changes. Updates will be posted on this page with a new “Effective Date.” For material changes, we may notify users via prominent notice.
Contact Us
For any questions or concerns about this Privacy Policy or how we handle your data:
Emphasis DigiWorld SA
[email protected]
Karea 28, 11636 Athens, Greece